Winning Against Disruptors
Larger competitors are using technology to disrupt markets, collecting business intelligence to get closer to customers, and automating processes to increase efficiency and become low cost providers.
We can help you digitally transform your business to compete…
Brand differentiation is becoming more elusive
Independent dealer market advantages such as local presence and superior service are becoming difficult to maintain by traditional means. However, you still have one major advantage, agility. You have the ability to move faster than larger competitors to adopt new technologies and best practices to compete at a high level.
Don’t give away your advantage!
Digital transformation is now more critical than ever for survival
“A Survey of 1,559 business and technology decision makers bears A troubling message of reluctance to change”
“Embracing digital technology and business models is the only path forward in a world where customers are empowered and disruptors rapidly exploit the friction and flaws in your market.”
“Digital technology has the potential to massively lower the cost of providing your services.”
The Sorry State of Digital Transformation by Ted Shadler, Forrester, April 24 2018
A major part of technology adaption is implementing enterprise level CRM, integrated with business intelligence, and marketing automation. This is driven by CRM as the hub of this aggregate solution that includes the following digital platforms:
Automate marketing, sales, and service processes to increase productivity, response times, accuracy, and consistency to provide a superior customer experience. Measure performance to build a culture of accountability and perpetual process improvement.
Know your customers and prospects by understanding their journeys. Manage your sales process and customer experience while creating a customer focused culture. Increases customer and prospect visibility to help discover opportunities
Connect Marketing, sales, business intelligence, and marketing automation to grow category sales, nurture prospects, and increase customer retention. Manage campaigns and measure results to maximize marketing return on investment.
Integrate multiple platforms where information is stored in a central location to allow easy access for all teams to provide consistent service and experiences for customers.
- Business Intelligence
- Marketing Automation
Demystifying the process of digital transformation
Our team has a combined 50 years office products industry experience. We combine this experience with world class CRM integrated with leading marketing automation and business intelligence solutions and a world class development and technical team. We’ll guide you through the process employing best practices to maximize adoption and return on investment. Digital transformation is a journey that does not end with implementation. We provide the support to ensure your success and promote continuous business evolution.